Here's the ugly truth: most HVAC failures occur because someone missed a step. Did not calculate the load correctly. Used incorrect equipment. Misjudged the insulation needs. We have fixed dozens of these failures. And each time, we remember another insight. Like in 2017, when we began adding remote monitoring to each install. Why? Because Sarah, our lead tech, got sick of watching homeowners waste money on bad temperature control. Now clients save $500+ yearly.